Frequently asked questions

INFO: Click on the + symbol to the left of the question to see the answer.

Products will be delivered refrigerated within 1-2 business days from the day of shipment.

Free shipping from 150$ order value.

Otherwise
shipping is:

???????? In AT: 7,90€
???????? In DE: 9,90€
???? All other countries: 15€

All cheese pieces are freshly cut from the loaf & vacuum packed.

Thus we guarantee full freshness for our customers.

Each package is shipped with an eco-thermo box without plastic.

We accept credit cards like

Visa, Mastercard and Amex etc.

Paypal

Instant Bank Transfer

Shipping time:2-5working days within the European Union.

We use SSL encryption to protect your data. For the payment process we work with one of the most successful and secure payment providers in the world. Everything for your security.

Your cheese is cut fresh from the loaf and shipped in a box with cooling pads. This way we guarantee maximum freshness. You will receive a confirmation email with tracking number as soon as your package is ready for shipment.

Cheese subscription questions

As of 01.12.2021, the subscription can be selected between 3 and 12 months. The subscription expires automatically after the expiration of the period and is not automatically renewed.

2-3 business days after initial order day. If the order was placed on December 12, the next delivery will be 2-3 days after January 12.

For this please contact our Cheeselabel team via orders@cheeselabel.at.

Please send us a short information to orders@cheeselabel.at, we will find an appropriate solution.

Contact us for further clarifications

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.